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At Israh.om, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website and services. By accessing or using Israh.om, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
Personal Information
- Name, email address, phone number, and shipping address.
- Payment information (e.g., credit card details, bank account information).
- Account credentials (e.g., username and password).
Non-Personal Information
- Browser type, device information, and IP address.
- Cookies and usage data (e.g., pages visited, time spent on the site).
Vendor Information
- Business name, contact details, and tax identification numbers (if applicable).
- Product listings and transaction history.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your account, orders, and inquiries.
- To improve our website, services, and customer experience.
- To send promotional offers, newsletters, and updates (with your consent).
- To comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We may share your information with:
- Vendors: To fulfill your orders and provide customer support.
- Payment Processors: To facilitate secure transactions.
- Shipping Partners: To deliver your orders.
- Legal Authorities: If required by law or to protect our rights and interests.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive information (e.g., payment details).
- Secure servers and firewalls.
- Regular security audits and updates.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze website traffic and usage patterns.
- Personalize content and advertisements.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at support@israh.om.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal and regulatory requirements.
- Resolve disputes and enforce our agreements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Israh.om is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: support@israh.om
- Israh Customer care Support: +968 9558 8801
Thank you for trusting Israh.om with your personal information. We are committed to safeguarding your privacy and providing a secure shopping experience.